Two Factor Authentication

At we take account security very seriously, we've added Two-Factor Authentication adds an extra layer of protection to logins. Once enabled & configured, each time you sign in you will be asked to enter both your username & password as well as a second factor such as a security code.


 Enabling this option will allow you to use our Two-Factor Authentication via the client area. Once activated you will need to complete two-factor authentication each time you login. Ideal for users that control virtual servers or wish to add an extra layer of protection.

Once your logged into the client area, go to the "Security Settings" tab. and simply click the "Click here to enable"button beneath the "Two-Factor Authentication" heading and follow the on-screen instructions.

Note: Should you decide to disable two-factor authentication at a later date, you can simply click the Click here to disable button which will appear in the same location.

This authentication option get's it's second factor using a time based algorithm. Your mobile phone or tablets can be used to generate the codes. If you don't already have an app that can do this, we recommend "Google Authenticator" which is available for iOS, Android and Windows mobile devices.

Thank you
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How can I report abuse?

You can report abuse by opening a ticket or sending an e-mail to

Help! My website is offline!

It is always possible that you can't access your website. To get a better view what the...

How do I get my user ID / password?

If you have an account with us, a welcome email with instructions on how to connect with your...

I changed the DNS settings but it doesn't work or I can still get the old website

After you've changed the DNS settings it can take up to 24 hours before it is updated for every...

When will my order be activated?

Instant activation depends on the service/product you have ordered, most of them are active when...